At Stitchfolio, we want you to love every piece you order. If there is an issue with your order or you need a size exchange, we’re here to help.

1. Exchange & Return Window

- Return or exchange requests must be raised within 3 days of delivery.
- Products must be unused, unwashed, unworn and undamaged.
- The original tags and packaging should be intact.
- Products showing signs of use, washing, damage or alteration will not be eligible for return or exchange.

2. Sale & Discounted Products

Products purchased under a sale, discount or promotional offer are not eligible for return or exchange.

3. Return & Exchange Charges

For eligible returns or exchanges, Stitchfolio will bear the applicable return/exchange shipping cost.

4. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us within 24 hours of delivery with clear photos/videos of the product and packaging. We will review the issue and assist you with the appropriate resolution.

5. Important

All return and exchange requests are subject to verification and approval by Stitchfolio. Products must meet the eligibility conditions mentioned above.